Virgin Shipping is committed to protect the absolute privacy and confidentiality of information provided by Members registered with Global Logistics Group .
The following Privacy Statement is relevant and valid for Members who have subscribed to Global Logistics Group . Virgin Shipping reserves the rights to amend the Privacy Statement and published on the Virgin Shipping website, and this will constitute as Announcement to Members for compliance.
Collection of Data
Generally, Virgin Shipping collects User Data in order to fulfill the following purposes:
♦ Providing service to you such as processing your tasks and facilitate transactions
♦ To personalize your experience and improve customer service
♦ Safety, security and legal compliance.
Credit card data will never be stored or handled by us. Instead, all credit card transactions are securely handled by our payment processors. “Data” are personal data that identify the user, as well as information on Virgin Shipping services the user utilizes, for example your Virgin Shipping user name together with the associated password. We collect these data only to make it possible for you to use Global Logistics Group .
Use of data
Personal data such as name, address, etc. are used to process your invoice after a bid is completed and finalized. Vat is only deductible if all invoice details are mentioned and name, address are important in this case. We ask for your e-mail address and your contactable mobile number so that we and the carrier can stay in contact with you by e-mail and your mobile phone.
We need your account data to process payment transactions that you are involved with. We also use your personal data to communicate with you regarding shipments and to process accepted bids.
All user data is stored on very reliable and secured servers in The Netherlands.
Viewing/Changing Personal Data
You can view the information in your Virgin Shipping account at any time and update it as necessary using your Virgin Shipping user name and your Virgin Shipping password.
Virgin Shipping will retain your User Data for as long as it is necessary to fulfill the purpose for which it was collected or as required by relevant laws.
We take the security and protection of your User Data very seriously. As such, Virgin Shipping uses procedural and technical safeguards to protect your User Data against loss or theft as well as unauthorized access and undue disclosure.
Examples of procedural safeguard, Virgin Shipping shall implement various authentication procedures internally and with our external service providers that will involve Virgin Shipping requesting various personal particulars from you in order to verify your identity before Virgin Shipping processes your request for a particular service or transaction.
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place a task or access your personal information.
These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.
We use a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
We will never ask for your password in e-mails that you receive unexpectedly or that you did not request. Please remember to log out of your account and to close your internet browser window when you leave the Virgin Shipping site; this is especially important if you use a PC in public locations.
If a user does not take reasonable care to ensure the continued confidentiality and accuracy of their User Data, Virgin Shipping will not be liable for any consequential misuse and/or fraud. If you have any concern about security, you should contact Virgin Shipping at once.
LINKS TO OTHER WEBSITES
Protection from Web Crawlers or Spam
Virgin Shipping assures you that we will use your e-mail address with your express consent only for the purposes stated in the Terms and Conditions.
We will not sell your e-mail address to third parties, and we will prevent your e-mail address from being recorded by “web crawlers” or “web spiders” to the best of our ability.
If you believe that your e-mail address has been recorded in this way, please let us know immediately.
Please click here to contact us.